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Safer Space

A Safer Space Is Clear, Honest, and Caring

The principles of a safer space are guidelines for interacting with both colleagues and customers. They are not a goal in themselves, but practices through which our values can be realized.

The purpose of these principles is not to impoverish humor, curb different personalities, force people to be overly cautious about what they say, or instill fear of making mistakes. They are supported by open, direct, and honest communication, as well as the courage to address issues. Everyone has the responsibility to raise suggestions for improvement or tackle difficult issues, even as a recipient of the message. If you feel confused, uncomfortable, or offended by a discussion, you should express this to the other person out loud.

Almost certainly, everyone will make a mistake at some point or say something that the recipient misunderstands. If you do not know you have made a mistake, you cannot apologize or change your behavior. Issues do not fester if they can be discussed.

Safer Space

Principles

Respect personal physical and mental space. Allow work tranquility. Respect autonomy. Do not touch someone without asking for permission. Remember that you cannot know another’s boundaries without asking. Request space for yourself if needed.

Do not mock, ridicule, belittle, marginalize, or embarrass anyone with your words, behavior, or actions. Consider the audience and the situation, in addition to the recipient. Refrain from commenting on appearance, gossiping, and perpetuating stereotypes. Help if someone is struggling – enable mutual growth.

Do not make assumptions based on appearance or behavior. Do not assume anything about anyone’s sexuality, gender, nationality, ethnicity, religion, values, socioeconomic background, health, or ability.

Give space. We are not competing against each other. Accept different opinions and solutions, including technical matters. Ensure that everyone has the opportunity to participate in the discussion and facilitate a civilized conversation about diverse views. Do not dominate others’ opinions and allow everyone to speak. Respect others’ privacy and handle sensitive topics with respect.

Listen and learn. Embrace new topics, people, and perspectives without prejudice. Approach every new situation as an opportunity to learn and grow. Value yourself and others: the project, the client, and technology choices.

Apologize if you have intentionally or unintentionally offended others.

Safer Space

How to Act

Take the following steps if you encounter harassment or other inappropriate behavior.

If you notice someone behaving inappropriately or otherwise violating the principles of a safer space, intervene.

If you feel that you have been treated inappropriately, discuss the matter with the person involved. If you do not feel able to give feedback directly, you can report the incident to HR or a trusted colleague, who can relay the information to HR.

If you notice disturbing behavior, report it to HR.

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